Chapter I
Professional Profile
How I operate in regulated environments, with emphasis on discretion, service continuity and practical standards.
Open chapterAbout
Operationally grounded, governance-aware, and reliable in delivery.
Currently Bristol-based; I have experience in Information Security Specialist, Project Management, Operations and more traditional administrative posts with over twenty five years experience in all aspects of those job roles. These have been inclusive of Healthcare, Information Security, IT support, Legal Administration, and other regulated service environments. Two organisations I worked within were Fortune 500 businesses which enabled me to develop a deep understanding of large-scale operations and governance. However; I must confess, rather secretly, one of my favourite roles was running a busy highland hotel for two years in my wild youth!
I work best where accuracy, discretion and continuity matter most. My approach is always hands on and practical - structured and methodical: I aim to support delivery under pressure, keep any documentation clear, and to maintain standards the teams I work with can trust. I am a strong advocate for clear communication and consistent delivery in complex environments. A team player with a strong sense of responsibility and accountability yet also a natural influencer and leader of people.
Introduction
A professional style shaped by governance, clarity and follow-through.
In current and recent roles, I have supported high-volume and time-critical workflows, managed confidential information, and contributed to audit, reporting and compliance activity.
I am comfortable acting as a coordination point between technical and non-technical colleagues, with clear written communication and dependable ownership of day-to-day operational work.
I can work alone or in teams to achieve objectives while maintaining high standards of performance and professionalism. Adaptable and flexible my aim is to deliver consistent, high-quality results in dynamic environments.
Chapter Pages
Explore each chapter in full.
Chapter II
Work and Experience
Career progression across NHS administration, information security, technical support, customer operations and legal administration.
Open chapterChapter III
Projects and Focus
Current focus in writing, documentation systems, low-complexity web build and responsible use of digital tools.
Open chapterBuilding bridges between perspectives and experiences enables deeper understanding and collaboration.
Professional Values
Selected strengths.
Trusted under pressure in time-critical operational settings, including frontline healthcare support.
Clear written communication across technical, clinical and administrative teams.
Strong governance discipline in handling confidential information, reporting and audit preparation.
Consistent follow-through in regulated environments where accuracy and continuity are essential.