ALAN WP GALLAGHER

Core Record

Steady growth in scope, trust and governance responsibility.

Pramerica Systems (2012–2016): information security operations with access management, role-based controls, recertification, ISO-aligned governance and audit-ready documentation, including Office 365 transition support.

Optum (2016–2019): review and approval of hardware devices for UnitedHealth Group operations across international markets; established PADU, a product classification framework, working with Engineering on technical suitability and local availability.

Optum (2019–2022): business analyst and associate technical support work covering procurement, logistics, forecasting and lifecycle control, including operational delivery through Brexit transition and pandemic remote-working deployment.

South West Truck & Van / Motability Operations (2022–2024): commercial administration, purchase orders, logistics, compliance records, lease administration and customer-sensitive case handling.

North Bristol NHS Trust (2024–2026): regulated healthcare workflow support with confidential records, reporting, governance documentation and operational liaison across busy services.

West of England Combined Authority (2026–present): Programme Coordinator in Democratic Services, maintaining decision registers, supporting Officer Decision Notice processes and liaising with project teams.

Across these roles, the consistent evidence is practical coordination, careful records, system and supplier liaison, regulated information handling, and the ability to keep operational work moving under pressure.